ALICE O
You express your consent to these new commitments and improvements by continuing to use our website and services after September 23rd 2020.
Data privacy is of great importance to Alice O and we want our processing of your personal data to be accessible and clear. Therefore, we have a policy setting out how to handle and secure your personal data.
Alice O is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
WHO IS YOUR PERSONAL DATA CONTROLLER?
Alice O is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to: – Communicate with you. – Screen our orders for potential risk or fraud. – When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
WHO CAN ACCESS YOUR DATA?
Your data can be exchanged within Alice O. We shall never reveal, transfer or exchange your data to third parties outside Alice O for marketing purposes.
The company Alice O can only serve as the server of personal data and process the personal data. Data transmitted to third parties is used only to provide our services to you. We share your Personal Information with third parties to help us use your Personal Information, as described above.
Often, we use Google Analytics to help us understand how Alice O is used by our customers.
BEHAVIOURAL ADVERTISING
We will use your Personal Information to provide you with targeted advertisements or marketing communications.
WHAT IS THE LEGAL GROUND FOR PROCESSING?
We will notify you if the collection of personal data is contractual or necessary to enter into a contract for any particular process of personal data that we receive from you, and whether it is a requirement to provide personal data and potential implications if you chose not to do so.
YOUR RIGHTS
RIGHT TO ACCESS:
You have the right to request information at any time about the personal data that we keep on you. You can contact Alice O and we will give you your personal details via e-mail.
RIGHT TO PORTABILITY
Whenever Alice O processes your personal data, you have the right to obtain a copy of your data transmitted to you or to another party by automated means based on your consent or on agreement. This includes only the personal data that you provided to us.
RIGHT TO RECTIFICATION:
If the information is wrong, you have the right to request rectification of your personal data, including the right to have incomplete personal data completed. If you have an Alice O account under your account page you can edit your personal details.
RIGHT TO ERASURE:
You have the right to delete any personal data that Alice O processes at any time, except in the following circumstances
- You have an ongoing matter with Customer Service
- You have an open order which has not yet been shipped or partially shipped
- You have an unsettled debt with Alice O, regardless of the payment method
- If you are suspected or have misused our services within the last four years
- Your debt has been sold to a third party within the last three years or one year for deceased customers
- Your credit application has been rejected within the last three months
- If you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
YOUR RIGHT TO OBJECT TO PROCESSING BASED ON LEGITIMATE INTEREST
You have the right to object to valid interest in the processing of your personal data that is based on Alice O. Alice O will not continue to process personal data unless we can explain the procedure that overrides your desires and rights or legal claims.
RIGHT TO RESTRICTION
In the following circumstances you have the right to request that Alice O limit the processing of your personal data:
- If you object to the legitimate interest of a processing based on Alice O, Alice O shall limit all processing of such data until the legitimate interest is confirmed.
- If you believe that your personal data is inaccurate, Alice O shall limit all processing of such data until the personal data is checked as accurate.
- If the processing is unlawful you can object to the erasure of personal data and instead request that your personal data be limited.
- If Alice O does not need personal data anymore but you are expected to defend legal claims.
HOW CAN YOU EXERCISE YOUR RIGHTS?
We take data security very seriously and, therefore, we have dedicated customer support staff to deal with your inquiries in relation to your rights set out above. You can always contact them through contact@aliceokouture.com.
RIGHT TO COMPLAIN WITH A SUPERVISORY AUTHORITY:
If you think that Alice O has improperly processed your personal data, you may contact us. You will have the right to make a complaint to the supervisory authority.
UPDATES TO OUR PRIVACY NOTICE:
We may need to update our Privacy Notice. The most recent edition of the Privacy Notice is always available on our website.
We will disclose any relevant changes to the Privacy Notice, such as why we use your personal data, the identity of the Controller or your privileges.